All items are in stock and ready for immediate dispatch.
Orders received before 2pm will be shipped the same day via DPD, next working day delivery.
You will receive an e-mail with tracking details once the item has shipped.
This is a Certified Refurbished machine by Dell.
It has gone back to Dell for a variety of reasons, anything from an open box customer return, a demonstration unit or an item that has had a minor fault or software issue.
The machine has been fully refurbished, factory reset software, factory sealed in a new Dell box and made complete with a new accessory set.
Dell Certified Refurbished - this is the standard Dell refurb. It will most likely be in very good condition and should be free from any significant cosmetic marks or scratches. Ultimately these machines are refurbished, so on occasion there might be minor marks or scratches.
Cosmetic marks / scratches - this has been through the same refurbishment procedure as above and will be in good working order, it will have some noticeable cosmetic marks or scratches, this will not affect the working condition of the machine.
All our Dell units come with a Dell warranty - please check the listing to see whether it is a 1 or 3 year warranty
This is a comprehensive Dell On-Site warranty. If you have a problem with the machine in the first three years Dell will come out to fix the problem.
If a call is placed to Dell support before 4pm and a hardware fault found then an engineer will be out the next with a part to solve the problem.
If you are having some issues with the item please contact us at firstname.lastname@example.org.
Please note the warranty starts from the machine is sold to XSonly - so all our machines will have the balance of the three year warranty. Check the description page for more details.